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Updated: Sep 01, 2026
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| Certification Vendor: | IBM |
|---|---|
| Exam Name: | Assessment: IBM Case Manager V5.0 |
| Exam Number: | A2070-580 |
| Available Languages: | English |
| Exam Format: | Multiple Choice |
| Real Exam Qty: | Approx. 116–128 |
| Related Certifications: | IBM Case Manager V5.0 Specialist IBM Enterprise Content Management Certifications |
| Sample Questions: | IBM C2070-580 Sample Questions |
| Section | Objectives |
|---|---|
| Installation and Configuration | - Integration with IBM FileNet P8 components - Case Manager deployment in distributed environments |
| APIs and Solution Development | - IBM Case Manager REST APIs and CMIS - Solution components and requirements |
| IBM Case Manager Overview | - Case Manager architecture and components - Case management vs business process management concepts |
| Administration Topics | - Roles and permissions - Validation of deployments |
Question 1
How does IBM Case Manager provide a framework for handling business exceptions?
A. Well defined process are expressed by process fragments defined for tasks within the case, and IBM Case Manager is used to define the set of tools used by case workers to manage exceptions
B. The structured part of the business process must be implemented using a BPM tool such as IBM BPM which will call IBM Case Manager services to provide case management capabilities for exception handling
C. When a process fragment requires exception handling by case workers, the Task raises an event that must be specified as a pre-condition into another task that will provide an explicit exception handling implementation
D. When designing a Task, you must use the P8 Process Designer to define any exception handling by customizing the malfunction submap of the process definition
Question 2
A Case can be in which of the following states?
A. New, Initializing, Working, Complete, Failed, Archived
B. New, Waiting, In Progress, Complete, Failed
C. New, Waiting, In Progress, Complete, Failed, Archived
D. New, Initializing, Working, Complete, Failed
Question 3
Which statement is correct when describing the relationship between steps and roles vs. steps and workgroups?
A. Steps in a role lane must be performed by every user assigned to the role before step completion
B. The users or groups in the workgroup are defined at design time in the IBM Case Builder
C. If more than one user is assigned to a workgroup only one user needs to complete the step
D. Any member of a role can perform the work at any task step assigned to the role
Question 4
What does adding a task to a mutually exclusive task set mean?
A. The task must have a pre-condition
B. The task must be manually completed
C. If you complete one task in the set, you cannot complete any of the other tasks in the set
D. All tasks in that set must be completed
Question 5
Which application is used to expose a case property as a measure or dimension within the Case Analyzer database?
A. Case Manager Builder
B. Process Configuration Console
C. Cognos Real-time Monitoring Workbench
D. Process Task Manager
Solutions:
| Question 1 Answer: A | Question 2 Answer: D | Question 3 Answer: D | Question 4 Answer: C | Question 5 Answer: D |
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