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Updated: Aug 02, 2026
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IBM C2010-939 Exam Overview:
| Certification Vendor: | IBM |
| Exam Name: | IBM Tivoli Change and Configuration Management Database V7.1.1 Implementation |
| Exam Number: | C2010-939 |
| Real Exam Qty: | 50 - 65 |
| Passing Score: | 61% - 65% |
| Exam Duration: | 90 minutes |
| Related Certifications: | IBM Tivoli Change and Configuration Management Database (CCMDB) IBM Tivoli Service Management |
| Certificate Validity Period: | Typically 2 years (IBM certification policy may vary) |
| Available Languages: | English |
| Exam Price: | USD 200 (may vary by region) |
| Exam Format: | Multiple choice, Scenario-based questions |
| Recommended Training: | IBM Tivoli CCMDB Training |
| Exam Registration: | Pearson VUE IBM Exams IBM Certification Registration |
| Sample Questions: | IBM C2010-939 Sample Questions |
| Exam Way: | Proctored exam delivered online or at authorized testing centers (Pearson VUE) |
| Pre Condition: | Recommended experience with IBM Tivoli Service Management tools and ITIL foundation knowledge |
| Official Syllabus URL: | https://www.ibm.com/training/certification |
IBM C2010-939 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Configuration and Administration | - Data synchronization and reconciliation - User roles and security configuration - Configuring CCMDB components |
| Installation and Deployment | - Installation prerequisites and system requirements - Deployment architecture components - Initial configuration steps |
| Maintenance and Troubleshooting | - Monitoring system health - Performance tuning and optimization - Troubleshooting common CCMDB issues |
| Architecture and Concepts | - Tivoli CCMDB architecture overview - CMDB data model and relationships - ITIL-aligned configuration management concepts |
| Integration and Data Management | - Integration with Tivoli Process Manager - Data import/export mechanisms - Integration with discovery tools |
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