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Updated: Jul 21, 2026
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The KPI Institute C-KPIP Exam Overview:
| Certification Vendor: | The KPI Institute |
| Exam Name: | Certified KPI Professional Exam |
| Exam Number: | C-KPIP |
| Exam Format: | Multiple Choice |
| Exam Duration: | 60 minutes |
| Exam Price: | $45.00 USD |
| Real Exam Qty: | 34 |
| Certificate Validity Period: | N/A |
| Passing Score: | 70% |
| Available Languages: | English, Arabic |
| Related Certifications: | Certified KPI Practitioner (C-KPIPR) |
| Sample Questions: | The KPI Institute C-KPIP Sample Questions |
| Exam Way: | Online |
| Pre Condition: | None |
| Official Syllabus URL: | https://kpiinstitute.org/certification/certified-kpi-professional-and-practitioner-training/ |
The KPI Institute C-KPIP Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Working with Targets | - KPI documentation processes - Negative behaviors when setting - Targets in practice - Challenges in working with targets |
| The World of KPIs | - KPIs concept map - Governance - Organizational levels - Challenges in performance measurement - The value added by KPIs |
| KPI Measurement | - Data gathering communication - Change log - KPI report |
| KPI Project Coordination | - The business case for KPI implementation - Primary and secondary data sources - KPI workshop briefing pack - KPI project plan |
| KPI Documentation | - Organizational KPI libraries development - KPI documentation form functions - Weights and Indexes - KPI documentation form design - KPI documentation process |
| Understanding KPIs | - KPI related terminology - KPI lifecycle - SMART objectives decomposed |
| KPI Typology | - Qualitative vs quantitative KPIs - Efficiency vs effectiveness KPIs - Leading vs lagging KPIs |
| Data Gathering | - KPI activation tools - Community of Practice - Communication with data custodians - KPI reporting data sources - Guidelines to improving - KPI activation techniques - Data quality dimensions |
| KPI Selection | - KPI selection for organizational scorecard - KPI selection techniques - KPI selection sources |
| Data Visualization | - Scorecard and dashboard examples - Best practices in scorecard design - Usability in terms of visual design - Guidelines to design efficient templates - Best practices in dashboard design |
| KPI Taxonomy | - KPI DNA map - Interdisciplinary systemic worldview - KPI use case scenarios |
| KPIs in Context | - KPI selection for industry - KPIs cascaded to functional area |
| KPI Selection at Operational Level | - Operational dashboard - Department scorecard |
The KPI Institute Certified KPI Professional Sample Questions:
1. How often would you recommend collecting data and reporting on "Employee engagement (%)"?
A) Weekly
B) Daily
C) Monthly
D) Biannually
2. Which of the following statements is a qualitative KPI?
A) Customer satisfaction (%)
B) Service quality rating (# / score)
C) Error rate (%)
D) There is no such thing as a qualitative KPI
3. At what stage in the KPI implementation project should KPIs be linked to rewards?
A) Immediately, upon activation
B) It should be done in conjunction with the rewards and recognition program coordinated by HR
C) Within 12 months of implementation
D) Never
4. Which of the following KPIs measures customer advocacy?
A) Cross-sell (%)
B) Net Promoter Score (NPS) (%)
C) Complaints (#)
D) All the answers
5. Which of the following is an efficiency KPI?
A) Production output (#)
B) Employee satisfaction (%)
C) None of the answers
D) Cost per delivered order ($)
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: D |
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