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Updated: Jul 28, 2026
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To become a Salesforce Certified Administrator, candidates must pass the Salesforce ADM-201 exam. ADM-201 exam consists of 60 multiple-choice questions that must be completed within 105 minutes. The questions are designed to test the candidate's knowledge of Salesforce administration concepts, including security and access, data management, automation, and reporting. Candidates must achieve a passing score of 65% to earn the certification.
Salesforce ADM-201 Exam is conducted by Salesforce and is available to individuals who have a basic understanding of Salesforce. ADM-201 exam is available in multiple languages and can be taken online or at a test center. To pass the exam, individuals must score at least 65% on the exam, and the exam consists of 60 multiple-choice questions.
Salesforce ADM-201 Exam Overview:
| Certification Vendor: | Salesforce |
| Exam Name: | Salesforce Certified Administrator Exam |
| Exam Number: | CRT-101 (formerly ADM-201) |
| Exam Format: | Multiple Choice, Multiple Select, Scenario-based Questions |
| Real Exam Qty: | 60 (multiple choice / multiple select) |
| Certificate Validity Period: | 3 years |
| Passing Score: | 65% |
| Related Certifications: | Salesforce Certified Advanced Administrator Salesforce Certified Platform App Builder Salesforce Certified Platform Developer I |
| Exam Duration: | 105 minutes |
| Exam Price: | 200 USD (may vary by region/tax) |
| Available Languages: | English, Japanese, French, German, Spanish, Portuguese (Brazil) |
| Recommended Training: | Admin Beginner Trailhead Modules Salesforce Administrator Learning Path (Trailhead) |
| Exam Registration: | Salesforce Certification Registration Kryterion Webassessor Exam Scheduling |
| Sample Questions: | Salesforce ADM-201 Sample Questions |
| Exam Way: | Online proctored or onsite testing center via Kryterion/Webassessor |
| Pre Condition: | No formal prerequisites required; basic understanding of Salesforce platform recommended. |
| Official Syllabus URL: | https://trailhead.salesforce.com/credentials/administrator |
The ADM-201 exam consists of 60 multiple-choice questions that are to be completed in 105 minutes. ADM-201 exam is administered by Salesforce and can be taken either online or in-person at a testing center. ADM-201 exam covers a wide range of topics, including Salesforce architecture, data modeling, security and access, workflow and process automation, and reporting and analytics. ADM-201 exam is designed to be challenging, and candidates need to have a strong understanding of the Salesforce platform to pass it. However, with the right preparation, including studying the official Salesforce study materials and taking practice exams, candidates can increase their chances of passing the exam and becoming certified Salesforce administrators.
Salesforce ADM-201 certification exam is a valuable credential for Salesforce administrators who want to demonstrate their expertise and advance their careers. It validates an individual's skills and knowledge in Salesforce administration and provides a pathway to higher-level Salesforce certifications. With the growing demand for Salesforce professionals, earning the ADM-201 certification can open up new career opportunities for individuals in the field.
Reference: https://trailhead.salesforce.com/en/academy/classes/adm201-administration-essentials-for-new-admins/
Salesforce ADM-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Data and Analytics Management | 14% | |
| Topic 2: Workflow / Process Automation | 16% | |
| Topic 3: Sales and Marketing Applications | 12% | |
| Topic 4: Activity Management and Collaboration | 7% | |
| Topic 5: Object Manager and Lightning App Builder | 20% | |
| Topic 6: Service and Support Applications | 11% | |
| Topic 7: Configuration and Setup | 20% |
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