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Updated: Jul 25, 2026
No. of Questions: 68 Questions & Answers with Testing Engine
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Apple 9L0-064 Exam Overview:
| Certification Vendor: | Apple |
| Exam Name: | Apple OS X v10.8 Troubleshooting Exam |
| Exam Number: | 9L0-064 |
| Exam Format: | Multiple choice, Scenario-based questions |
| Related Certifications: | Apple Certified Support Professional (ACSP) Apple Certified Technical Coordinator (ACTC) 10.8 |
| Available Languages: | English, Japanese |
| Sample Questions: | Apple 9L0-064 Sample Questions |
| Exam Way: | Typically delivered as proctored online or onsite multiple-choice exam via authorized testing centers. |
| Pre Condition: | Basic knowledge of macOS (OS X 10.8) usage and navigation is recommended. |
Apple 9L0-064 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Troubleshooting and System Management | - System performance and maintenance
|
| User Accounts and Permissions | - User account management
|
| Security and Updates | - Software updates
|
| File Systems and Storage | - Data protection
|
| Applications and System Services | - Application troubleshooting
|
| Networking and Connectivity | - Network configuration
|
Apple OS X v10.8 Troubleshooting Sample Questions:
1. If a customer needs to change the permissions of a file to Read-only for all users, what is the recommended method?
A) Use the Sharing & Permissions pop-up menu in the file's Get Info window to choose read only for all users.
B) Use Repair Disk Permissions in the Disk Utility to adjust the file's permissions.
C) Place the file into a folder, then change folder permissions to read only using the Sharing & Permissions pop-up menu in the folders Get Info window.
D) Always use command line tools to adjust file permissions.
2. A MacBook Pro with OS X Mountain Lion installed is unresponsive after login. Your customer would like to search online Apple Support articles about this issue. How can she quickly accomplish this task?
A) She must first install OS X Mountain Lion on an external disk, then use Safari to search Apple Support articles.
B) In order to use Safari, the customer will have to restore the hard disk from a Time Machine backup.
C) Startup from 05 X Recovery and choose the Get Help Online option.
D) Startup from a OS X Mountain Lion Install DVD and choose the Get Help Online option.
3. A user tries to launch an app named "Dangerous" on OS X Mountain Lion and sees the following warning: "Dangerous" comes from an unidentified developer. Your security preferences are set to block installation of applications from unidentified developers." What can the user do to open the application?
A) Contact the vendor of the app and ask them to send a product registration key.
B) Open the Mac App Store preferences, then change the Application Security settings.
C) Delete the app and try downloading a fresh copy from the internet.
D) Control-click or right click the icon of the app, select Open from the contextual menu or select 'Anywhere' under System Preferences > Security & Privacy > General > Allow applications downloaded from:
4. You are troubleshooting an application which bounces in the dock for a few seconds, then stops without launching or displaying an error message. What built-in utility is best for displaying application and system messages that are not shown to a user?
A) Terminal
B) Logger
C) System Information
D) Console
5. Which system preference pane allows a user to enable the OS X Mountain Lion Firewall?
A) Mission Control
B) Sharing
C) Network
D) Security & Privacy
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: D | Question # 5 Answer: D |
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