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Updated: Sep 15, 2026
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Nortel 920-209 Exam Overview:
| Certification Vendor: | Nortel |
|---|---|
| Exam Name: | NCDS-Multiservice Switch 7400/15000/20000 |
| Exam Number: | 920-209 |
| Available Languages: | English |
| Real Exam Qty: | 63-75 |
| Exam Price: | $150-$175 USD |
| Exam Format: | Multiple Choice |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Certificate Validity Period: | 3 years |
| Related Certifications: | Nortel Certified Support Specialist (NCSS) |
| Exam Registration: | Pearson VUE (historical) |
| Sample Questions: | Nortel 920-209 Sample Questions |
| Exam Way: | Onsite at Pearson VUE test centers (retired since September 30, 2013) |
| Pre Condition: | Basic networking knowledge; recommended prior experience with Nortel multiservice switches |
Nortel 920-209 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Monitoring, Maintenance & Troubleshooting | 20% | - Performance Monitoring - Fault Isolation & Repair - Alarms, Logs & Diagnostics |
| Service Provisioning & Configuration | 30% | - IP/MPLS Integration - ATM & Frame Relay Services - Circuit Emulation & Legacy Support - Traffic Management & QoS |
| Switch Operation & Software | 25% | - Software Release & Management - System Initialization & Boot Process - Command Line Interface (CLI) |
| System Architecture & Hardware | 25% | - Redundancy & High Availability - Chassis, Modules & Interfaces - 7400/15000/20000 Platform Overview |
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