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Updated: Sep 07, 2026
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Avaya 7004.1 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Communication Server 1000 for Avaya Aura® Maintenance Exam 7004-1 |
| Exam Number: | 7004-1 |
| Related Certifications: | Avaya Communication Server 1000 Administration Avaya Aura® Certification Track Avaya Aura® Core Components |
| Exam Duration: | 90-120 |
| Exam Format: | Multiple Choice, Scenario-based Questions |
| Available Languages: | English |
| Recommended Training: | Avaya Communication Server 1000 training courses |
| Exam Registration: | Avaya Training and Certification Portal |
| Sample Questions: | Avaya 7004.1 Sample Questions |
| Exam Way: | Computer-based exam delivered through authorized Avaya testing or training partners |
| Pre Condition: | Recommended experience with Avaya Communication Server 1000 systems and basic IP telephony knowledge |
| Official Syllabus URL: | https://www.avaya.com |
Avaya 7004.1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Telephony Features and Services | - Call routing and feature administration
|
| Topic 2: Maintenance and Troubleshooting | - System maintenance procedures
|
| Topic 3: CS 1000 System Architecture | - Core system components and architecture overview
|
| Topic 4: Networking and Integration | - Integration with Avaya Aura® ecosystem
|
| Topic 5: Installation and Configuration | - System setup and initialization
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
You are using Element Manager to program a Route List Index (RLI).
Which Electronic Switched Network (ESN) parameters must you define to be able to successfully program an RLI?
- A. Minimum number of route lists (MNRL)
- B. Maximum number of route lists (MXRL)
- C. Optimal Route (OPRT)
- D. Routing Control (PTCL)
Correct Answer: B 🗳️
You are configuring a bandwidth management zone on a Communication Server 1000 RIs. 7 x Call Server. The Call Server zones will be used for interface communications between endpoints (IP telephones and gateways).
Which is the preferred bandwidth management strategy, assuming the network has adequate bandwidth?
- A. Best Bandwidth (BB)
- B. Best Quality (BQ)
- C. Best Effort (BE)
- D. Allocated Bandwidth (AB)
Correct Answer: B 🗳️
Click the Exhibit button.
A customer wants to allow a station user to save an incoming number (Off-Net, Local Number) to their Personal Directory and afterwards use it to place an outgoing call without having to perform an manual manipulation to the number.
Consider the customer dialing plan shown in the exhibit.
Communication Server 1000 is configured for DAPC = YES in the Route Data Block.
With reference to the DAPC Table options in the exhibit, which Dial Access Prefix on CLID (DAPC) table should be used?
- A. Table 3
- B. Table 1
- C. Table 2
- D. Table 4
Correct Answer: A 🗳️
Your customer has a Communication Server 1000 RIs. 7 x system equipped with System Errors and Events Lookup pack 245 that provides the ability to display system messages on screen.
When a system message in received, which procedure should you use to look it up and display it on the screen?
- A. Enter err followed by the system error code followed by <cr>. For example, err bug4080<cr>
- B. Enter errcde followed by the system error code and <cr>. For example, errcde bug4080<cr>
- C. Enter bug followed by the system error code and <cr>. For example, bugerr4080<cr>
- D. Enter the system error number followed by <cr> For example, bug4080<cr>
Correct Answer: C 🗳️
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When attempting to program Zone Based Dialing through Element Manager, the user is unable to access the Dialing Configuration Page.
What needs to be configured before the Dialing Configuration Page can be accessed, assuming the ZBN_PACKAGE (420) is already installed?
- A. Number Zones need to be configured
- B. The ZBN_PACKAGE (420) needs to be disabled.
- C. Nothing, Zone Based Dialing cannot be configured in Element Manger.
- D. The CDP dialing plan needs to be programmed.
Correct Answer: A 🗳️
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