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Updated: Jul 27, 2026
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Avaya 3103 Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Radvision Scopia Solution for Video Communications Exam |
| Exam Number: | 3103 |
| Certificate Validity Period: | Typically 2-3 years (subject to Avaya certification policy updates) |
| Real Exam Qty: | 60-70 |
| Related Certifications: | Avaya Video Solutions Certification Radvision Scopia Deployment Certification |
| Available Languages: | English |
| Exam Duration: | 90 minutes |
| Exam Price: | Varies by region (approximately USD 100-300) |
| Exam Format: | Multiple choice, Scenario-based questions |
| Passing Score: | Approximately 70% |
| Sample Questions: | Avaya 3103 Sample Questions |
| Exam Way: | Online proctored or authorized testing center (varies by region) |
| Pre Condition: | Basic understanding of IP networking and unified communications systems is recommended |
| Official Syllabus URL: | https://www.avaya.com/certification/ |
Avaya 3103 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| System Configuration and Management | - Administration Tools
|
| Protocols and Interoperability | - Communication Protocols
|
| Troubleshooting and Optimization | - Performance and Diagnostics
|
| Radvision Scopia Architecture | - Deployment Models
|
| Video Communications Fundamentals | - Unified Communications Concepts
|
Avaya Radvision Scopia Solution for Video Communications Sample Questions:
1. What connectivity method(s) are available for H.323 clients to dial-in into the PathFinder server?
A) PathFinder Client and H.460 support only.
B) PathFinder Client, H.460 support, and H.323 Direct Public Access support.
C) PathFinder Client only.
D) Either PathFinder Client and H.460, or PathFinder Client and H.323 Direct Public Access support.
2. What must you ensure if you want to work with virtual rooms? (Choose two.)
A) Virtual rooms should work as long as they are configured on the iVIEW.
B) Virtual rooms need at least one meeting room to be configured.
C) The Administrator has created the necessary Virtual Rooms.
D) Virtual rooms are enabled on the terminals themselves.
3. Which two tools can be used to troubleshoot call failures? (Choose two)
A) configuration manager tool
B) network traces
C) component logs
D) MCU registration table
4. How can you limit the default call bandwidth for a specific user in a deployment that includes the iVIEW Management Suite?
A) The default call bandwidth can be limited as part of the terminal configuration set.
B) After the call is connected, limit the bandwidth through the meeting control screen.
C) Limiting the bandwidth can be done only through the end-points.
D) Limiting the bandwidth cannot be done for a specific user.
5. Which activity cannot be performed by an MCU operator?
A) Disconnecting a conference
B) MCU configuration
C) Viewing the conference list
D) Managing another conference
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,B | Question # 3 Answer: B,C | Question # 4 Answer: B | Question # 5 Answer: D |
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