Avaya APSS Unified Communications Online Test Sample Questions:

1. You have a customer who is aware of employees relying more on personal communication devices than the desk phones and DID service the customer has invested in. They are interested in supporting a bring your own device (BYOD) strategy that allows employees to use their devices and protect corporate resources and workflow. What are two statements about the Avaya Messaging Service (AMS) that might be of interest to the customer? (Choose two.)

A) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages as well as carrier-based SMS.
B) The Avaya Messaging Service empowers desktop Direct Inward Dial (DID) numbers with ability to send and receive IP based Instant Messages, traditional voice mail as well as carrier-based SMS.
C) With AMS the employees can continue to use devices of their choice but still I communicate via their corporate identify and do not have to share their personal mobile numbers with colleagues or external parties
D) A customer deployment requires that a local Avaya Messaging Service Enterprise Server be installed on the customers premise.

2. Avaya Aura@ 6.2 FP 3 introduced improvements including flexibility in hardware needed for virtualization. Using a Capacity Calculator tool, the Avaya Aura" Virtualized Environment (VE) resource requirements can be sized more flexibly. What two things can be said about the Virtualized Environment Flexible Footprint? (Choose two.)

A) The Virtualized Environment Flexible Footprint can include non-Avaya components based on user need and application parity
B) The Virtualized Environment Flexible Footprint offers a more flexible and less costly virtualized environment for the Avaya Aura* applications.
C) The Virtualized Environment Flexible Footprint can be implemented retroactively saving valuable implementation time
D) The Virtualized Environment Flexible Footprint gives customers great choice in which servers they deploy based on users and applications.

3. Samantha has a client with an older Communication Server 1000. Although they are not interested in going to an Avaya Aura* environment today, she wants to get them to upgrade to release 7.6 so they could easily move to Avaya Aura@ in the future. She has come to you for assistance. What two client needs would help her justify an upgrade to release 7.6? (Choose two.) Need for:

A) Support of 96X1 SIP endpoints on Communication Server 1000 SIP line gateway
B) The Call Center Elite application
C) An Avaya soft client to support remote and mobile workers.
D) A current conferencing or messaging solution such as: Avaya Aura@ Conferencing, Modular Messaging, and Avaya Aura@ Messaging
E) Direct integration with Microsoft@ Lync

4. You are in discussions with an Avaya customer who has expressed interest in customizing the interactions of their call centers. You have mentioned that the Avaya Aura8 Collaboration Environment is a secure, cost-efficient development platform. What are two additional statements that you might share with the customer? (Choose two.)

A) Avaya Aura* Collaboration Environment does NOT require prior communications development skills
B) Avaya Aura* Collaboration Environment is a closed development environment
C) Avaya Aura* Collaboration Environment requires extensive communications development skills that Avaya Professional Services can provide
D) Avaya Aura* Collaboration Environment integrates Unified Communications and contact center resources with business applications and workflows

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