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Updated: Sep 11, 2026
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Symantec 250-924 Exam Overview:
| Certification Vendor: | Symantec (now Broadcom) |
|---|---|
| Exam Name: | Data Protection Troubleshooting for Windows using NetBackup 5.x |
| Exam Number: | 250-924 |
| Available Languages: | English |
| Certificate Validity Period: | 2-3 years |
| Passing Score: | 67% |
| Real Exam Qty: | 70-80 |
| Related Certifications: | Symantec NetBackup Administration Symantec Certified Security Program |
| Exam Format: | Multiple Choice, Multiple Select |
| Exam Duration: | 105 minutes |
| Exam Price: | USD 150-250 (varies by region) |
| Recommended Training: | Symantec NetBackup 5.x Administration & Troubleshooting Course |
| Exam Registration: | Broadcom / Symantec Certification Portal Pearson VUE Registration |
| Sample Questions: | Symantec 250-924 Sample Questions |
| Exam Way: | Proctored computer-based exam at authorized Pearson VUE test centers; online proctored option not available for this legacy exam |
| Pre Condition: | Recommended: 6+ months hands-on experience administering and troubleshooting NetBackup 5.x on Windows; knowledge of backup concepts and Windows OS administration |
| Official Syllabus URL: | https://support.broadcom.com/group/ecx/certification |
Symantec 250-924 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Media & Device Management | 20% | - Tape and disk storage problems - Device detection and configuration - Media errors and rotation issues |
| Topic 2: Performance & Advanced Troubleshooting | 10% | - Slow backup/restore performance - Service startup and dependency issues - Registry and system-level problems |
| Topic 3: NetBackup 5.x Architecture & Components | 15% | - Media server issues - Windows client configuration problems - Master server issues |
| Topic 4: Troubleshooting Methodology & Concepts | 15% | - Data protection fundamentals - Log files and diagnostic tools - Systematic troubleshooting approach |
| Topic 5: Backup & Restore Troubleshooting | 25% | - Restore operation errors - Policy and schedule issues - Backup job failures |
| Topic 6: Network & Connectivity Issues | 15% | - Name resolution and communication - Bandwidth and latency problems - Firewall and port configuration |
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