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Updated: Sep 05, 2026
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Avaya 132-S-916 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Specialist - IP Office Implement and Support Elective Exam |
| Exam Number: | 132-S-916 (also 132-S-916.2 / 132-S-916.4) |
| Available Languages: | English |
| Related Certifications: | Avaya Certified Support Specialist (ACSS) - IP Office Platform |
| Real Exam Qty: | 70 |
| Certificate Validity Period: | 2 years |
| Passing Score: | 68% |
| Exam Price: | $125 USD |
| Exam Format: | Multiple Choice |
| Exam Duration: | 90 minutes |
| Recommended Training: | IP Office Official Documentation Avaya Learning Services |
| Exam Registration: | Avaya Certification Portal |
| Sample Questions: | Avaya 132-S-916 Sample Questions |
| Exam Way: | Online proctored or at authorized Pearson VUE testing centers |
| Pre Condition: | No mandatory prerequisites; recommended basic knowledge of IP networking, telephony concepts, and IP Office experience |
| Official Syllabus URL: | https://support.avaya.com/certification/ |
Avaya 132-S-916 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Maintenance, Troubleshooting & Support | 15% | - System backup and restore procedures - Fault isolation and resolution - Monitoring, logging and diagnostics |
| Integration & Networking | 15% | - Third-party application integration - SIP/H.323 trunk integration - Security and remote access setup |
| IP Office System Overview & Architecture | 20% | - Software editions and licensing - System architecture and deployment models - Hardware components and models |
| Installation & Initial Configuration | 25% | - Initial system setup and administration - Network configuration and IP addressing - Server and appliance installation |
| Telephony & Feature Configuration | 25% | - Call routing, dial plans and trunk configuration - User, extension and group setup - Voicemail, messaging and mobility features |
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