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Updated: Sep 01, 2025
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IBM WebSphere Lombardi Edition V7.2, BPM Program Management Sample Questions:
1. A program manager consults with a client on how to improve their BPM Center of Excellence (COE). The program manager asks what metrics are being used to track the success of the COE.
The client offers examples of the metrics that are being collected for several processes related to the cycle time and efficiency. What course of action should the program manager suggest?
A) Suggest that the COE should aggregate information on the ROI for each project.
B) Suggest that greater emphasis be granted to the metrics gathered on cycle time.
C) Suggest that an additional category of metrics for defect rates be collected.
D) Suggest no changes to the metrics.
2. A program manager is helping an organization optimize their BPM development practices. After talking with the development leads of a number of projects, the program manager suspects that there is a lot of duplication of effort between the projects. What is the first thing the program manager should recommend to reduce this duplication of efforts?
A) Create an enterprise model.
B) Create a common taxonomy of BPM projects.
C) Create a centralized repository for all BPM artifacts.
D) Create a catalog of service interfaces.
3. After a successful Playback 0, stakeholders excitably request that Playback 1 should be a fully functional application with look and feel branding and several features used in other core company applications. How should the program manager respond?
A) Inform the stakeholders that their request will not be part of this application.
B) Change the theme of Playback 1 to work exclusively on user interfaces.
C) Capture the feedback in planning for Playback 3 with user interface enhancements.
D) Postpone Playback 1 by four weeks to accommodate branding and user interface features.
4. A program manager asks a developer to create a document describing the solution features that end user and system administrators needs to be aware or in order to deploy and use the process application. The developer tells the program manager that documentation is not a deliverable for any playback. The program manager responds by telling the developer that documentation required to enable later developers is a deliverable for which of the following playbacks?
A) Playback 0
B) Playback 1
C) Playback 2
D) Playback 3
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: D |
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