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Oracle 1z0-1034-20 exam is designed to help professionals demonstrate their knowledge and skills in Oracle B2C service integration and development. Oracle B2C Service Integration and Development 2020 Implementation Essentials certification exam covers a range of topics, including Oracle B2C service architecture, integration, development, customization, and deployment. Professionals who pass 1z0-1034-20 exam are able to demonstrate their ability to customize and extend Oracle B2C service applications, as well as integrate them with other applications and services.

To pass the Oracle 1z0-1034-20 certification exam, candidates must have a strong understanding of Oracle B2C Service architecture and best practices. They must also be proficient in using various tools and technologies to customize and extend the functionality of Oracle B2C Service applications. Additionally, candidates must have practical experience in implementing and managing Oracle B2C Service solutions in a real-world environment. By earning this certification, professionals can demonstrate their expertise in Oracle B2C Service Integration and Development and gain a competitive edge in the job market.

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The Oracle 1z0-1034-20 exam consists of 70 multiple-choice questions, and the candidates need to complete the exam in 105 minutes. 1z0-1034-20 exam measures the candidate's skills in various areas, including Service Cloud Integration, Customization, Service Configuration, and Service Development. Passing 1z0-1034-20 exam requires a deep understanding of the Oracle B2C Service platform and its functionality.

Reference: https://education.oracle.com/oracle-b2c-service-integration-and-development-2020-implementation-essentials/pexam_1Z0-1034-20

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Oracle 1z0-1034-20 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Agent Desktop and External Integration20%- Desktop Add-Ins & Syndication
  • 1. Add-in deployment and usage
    • 2. RightNow Add-In Framework
      • 3. Embed syndicated widgets externally
        - Agent Desktop Administration
        • 1. Record types and customization
          • 2. Site configuration and debugging
            Topic 2: Customer Portal Widgets and Scripting30%- Client-Side and Server-Side Scripting
            • 1. JavaScript usage in widgets
              • 2. Message bases and configuration
                • 3. Connect for PHP integration
                  - Widget Development
                  • 1. Widget anatomy and inspector usage
                    • 2. Event handling and AJAX interaction
                      • 3. Accessibility and internationalization
                        Topic 3: Customer Portal Basic Customizations25%- Custom Fields, Attributes and Objects
                        • 1. Create and manage custom fields/attributes
                          • 2. Use ROQL for custom data access
                            • 3. Configure and extend custom objects
                              - CP Architecture and Environment
                              • 1. CP admin area and deployment process
                                • 2. Page structure, templates, themes, and parameters
                                  Topic 4: Advanced Customizations and Integration25%- Custom Process Models and Hooks
                                  • 1. Configure custom process models
                                    • 2. Implement business logic hooks
                                      • 3. Session and state management
                                        - Connect Web Services
                                        • 1. Bulk, batch, and chain operations
                                          • 2. CRUD operations via SOAP/REST
                                            • 3. Common Object Model overview

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