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Updated: Sep 14, 2026
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WGU Organizational-Behavior Exam Overview:
| Certification Vendor: | Western Governors University (WGU) |
|---|---|
| Exam Name: | Organizational Behavior Objective Assessment |
| Exam Number: | C715 (GTO1) |
| Exam Format: | Scenario-based questions, Online proctored objective assessment, Multiple choice |
| Exam Price: | Included in WGU tuition |
| Available Languages: | English |
| Sample Questions: | WGU Organizational-Behavior Sample Questions |
| Exam Way: | Online proctored objective assessment (remote supervision required) |
| Pre Condition: | Enrollment in WGU Business Administration program or completion of prerequisite coursework within the degree plan. |
| Official Syllabus URL: | https://www.wgu.edu/ |
WGU Organizational-Behavior Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Ethics and Organizational Responsibility | - Ethical decision making in organizations - Corporate social responsibility |
| Motivation and Performance | - Motivation theories (Maslow, Herzberg, McClelland, Expectancy theory) - Goal setting and performance management |
| Organizational Structure and Culture | - Organizational design and structure types - Organizational culture and change |
| Human Resource and Workplace Behavior | - Performance evaluation and feedback systems - Recruitment, selection, and onboarding concepts |
| Foundations of Organizational Behavior | - Definition and scope of organizational behavior - Work attitudes and job satisfaction - Individual behavior in organizations |
| Communication and Decision Making | - Decision-making models and biases - Organizational communication processes |
| Teams and Group Dynamics | - Team formation and development stages - Group decision-making and conflict resolution |
| Leadership and Management | - Power, influence, and authority - Leadership styles and theories |
WGU Organizational Behavior (GTO1, C715) Sample Questions:
A is ambitious and cheerful at work. Which type of values are these?
- A. Instrumental values
- B. Terminal values
- C. Intermediate values
- D. Determinate values
Correct Answer: A 🗳️
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What is social loafing?
- A. The tendency for individuals to work harder when working collectively than when working individually
- B. An expectation that others will not act opportunistically when working collectively
- C. A process by which individuals attempt to control the impression others form of them
- D. The tendency for individuals to expend less effort when working collectively than when working individually
Correct Answer: D 🗳️
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What is an aspect of cross-functional teams that makes them difficult to manage?
- A. Team leaders cannot ensure that team members are located in the same work unit.
- B. Cross-functional leaders prevent team members from making their own decisions.
- C. Cross-functionality fluctuates too frequently.
- D. It takes time to build trust and teamwork among people with different experiences and perspectives.
Correct Answer: D 🗳️
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Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
- A. Problem, criteria, and alternatives
- B. Creativity, relationships, and expertise
- C. Distinctiveness, consensus, and consistency
- D. Situation, attributes, and alternatives
Correct Answer: C 🗳️
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How might a charismatic leader work to increase performance in an organization?
- A. Avoid increasing personal risk
- B. Display type A characteristics
- C. Articulate an appealing vision
- D. Use a directive approach
Correct Answer: C 🗳️
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