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Updated: Sep 11, 2026

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Microsoft MB3-862 Exam Overview:

Certification Vendor:Microsoft
Exam Name:Inventory and Order Processing in Microsoft Dynamics GP 2010
Exam Number:MB3-862
Real Exam Qty:40-60
Exam Format:Case Study, Scenario-based Questions, Multiple Choice
Available Languages:English
Certificate Validity Period:Retired (no longer active certification)
Exam Duration:90-120
Exam Price:$125 USD (historical, may vary by region and testing provider)
Related Certifications:Microsoft Dynamics GP 2010 Installation and Configuration
Microsoft Dynamics GP 2010 Financials
Passing Score:700/1000
Recommended Training:Microsoft Dynamics GP Training (Archived Microsoft Learning Resources)
Dynamics GP Documentation Hub
Exam Registration:Microsoft Certification (Retired Exams)
Pearson VUE Microsoft Exams
Sample Questions:Microsoft MB3-862 Sample Questions
Exam Way:Historically delivered via Pearson VUE test centers or online proctored exams (depending on region and time period).
Pre Condition:Recommended familiarity with Microsoft Dynamics GP 2010 navigation and basic ERP concepts. Some experience in inventory or supply chain processes is advised. Certification is retired.
Official Syllabus URL:https://learn.microsoft.com/en-us/credentials/certifications/retired-certifications

Microsoft MB3-862 Exam Syllabus Topics:

SectionObjectives
Topic 1: Sales Order Processing- Sales order lifecycle
  • 1. Shipping and invoicing
    • 2. Order entry and fulfillment
      - Customer management
      • 1. Customer setup and pricing
        • 2. Returns and credit processing
          Topic 2: Reporting and Analysis- Inventory reporting
          • 1. Stock status reports
            • 2. Turnover and usage analysis
              Topic 3: Inventory Valuation and Costing- Valuation and reporting
              • 1. Cost adjustments and revaluation
                • 2. Inventory valuation reports
                  - Costing methods
                  • 1. FIFO and average costing
                    • 2. Standard costing principles
                      Topic 4: Purchase Order Processing- Purchase order lifecycle
                      • 1. Receiving and invoicing inventory
                        • 2. Creating and approving purchase orders
                          - Vendor management
                          • 1. Purchase returns processing
                            • 2. Vendor setup and maintenance
                              Topic 5: Inventory Management in Microsoft Dynamics GP- Inventory setup and configuration
                              • 1. Item cards and item classes setup
                                • 2. Inventory control settings
                                  - Inventory transactions
                                  • 1. Inventory transfers
                                    • 2. Stock receipts and adjustments

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