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Updated: Sep 01, 2026
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The SAP Certified Application Associate - Solution Architect for Customer Experience certification exam validates the candidate's knowledge in SAP CX solution architecture, integration, data modeling, and security. Candidates must have a solid understanding of SAP CX solution architecture, including the ability to design and implement SAP CX solution components. Additionally, candidates must have experience in integrating SAP CX solutions with other SAP and non-SAP systems. The SAP C-C4HCX-24 certification exam is an excellent way to validate your expertise in customer experience solutions and demonstrate your commitment to excellence in this field.
SAP C_C4HCX_24 is a globally recognized certification exam for professionals who want to validate the skills and knowledge in solution architecture for customer experience. C_C4HCX_24 exam is designed for candidates who have a minimum of one-year experience in SAP customer experience solutions and are able to demonstrate their abilities in designing, integrating, and implementing customer-centric solutions.
SAP C_C4HCX_24 Exam Overview:
| Certification Vendor: | SAP |
|---|---|
| Exam Name: | SAP Certified Application Associate - Solution Architect for Customer Experience |
| Exam Number: | C_C4HCX_24 |
| Available Languages: | English |
| Certificate Validity Period: | 5 years |
| Exam Duration: | 180 minutes |
| Related Certifications: | SAP Certified Application Associate - SAP Commerce Cloud Developer SAP Certified Application Associate - SAP Commerce Cloud Business User |
| Passing Score: | 63% |
| Exam Price: | USD 200 - 500 (varies by region/subscription) |
| Real Exam Qty: | 80-82 |
| Exam Format: | Multiple Choice, Multiple Response, Scenario-Based Questions |
| Recommended Training: | SAP Training: Solution Architect for Customer Experience SAP Learning Hub - CX Solutions |
| Exam Registration: | SAP Certification Hub SAP Learning Hub |
| Sample Questions: | SAP C_C4HCX_24 Sample Questions |
| Exam Way: | Online remote proctored or onsite at authorized test centers |
| Pre Condition: | No mandatory prerequisites; recommended 1-2 years hands-on experience with SAP CX solutions |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4hcx_24-sap-certified-application-associate--solution-architect-for-customer-experience-g/ |
SAP C-C4HCX-24 Exam is an excellent opportunity for professionals who want to demonstrate their knowledge and expertise in the field of customer experience. SAP Certified Application Associate - Solution Architect for Customer Experience certification can help individuals advance their careers and open up new opportunities for them. If you are interested in taking the SAP C-C4HCX-24 Exam, it is recommended that you prepare thoroughly and gain hands-on experience with SAP Customer Experience solutions.
SAP C_C4HCX_24 certification exam consists of 80 multiple-choice questions and has a time limit of 180 minutes. The questions are designed to test the candidate's knowledge of SAP's customer experience solutions and their ability to apply that knowledge to real-world scenarios. C_C4HCX_24 exam is available in several languages, including English, Spanish, French, and German.
SAP C_C4HCX_24 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: SAP Sales Cloud & Service Cloud | >12% | - Integration and extension options - Architecture and core features - System configuration and transport management |
| Topic 2: SAP Customer Data Cloud | 8%-12% | - Consent and preference management - Integration scenarios - Architecture and identity management |
| Topic 3: SAP Commerce Cloud | 8%-12% | - Architecture and performance aspects - Extensibility and integration patterns |
| Topic 4: Intelligent Enterprise & CX Strategy | <=12% | - End-to-end CX process overview - Solution design principles and best practices |
| Topic 5: SAP Marketing Cloud & Emarsys | 8%-12% | - Customer journey orchestration - Architecture and campaign capabilities - Integration with CX landscape |
| Topic 6: SAP Integration Suite | >12% | - ISA-M (Integration Solutioning Advisory Methodology) - One Domain Model and Master Data Integration - API Management, Integration Advisor, Event Mesh, Graph - Integration Suite pillars and architecture |
| Topic 7: SAP Extension Suite & BTP Fundamentals | >12% | - SAP Extension Suite use cases and capabilities - Side-by-side extensibility and business services - SAP Business Technology Platform (BTP) overview and commercial models |
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