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Updated: Aug 11, 2026
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SAP C-C4H520-02 certification exam is designed for professionals who are seeking to enhance their skills and knowledge in the field of SAP Field Service Management. C_C4H520_02 exam is targeted towards individuals who are interested in pursuing a career in this particular field or those who are already working in this industry but want to take their career to the next level.
The SAP C_C4H520_02 exam covers various topics related to SAP Field Service Management 2005, including configuration and customization of the solution, integration with other SAP products, and managing field service operations. C_C4H520_02 exam consists of 80 multiple-choice questions and has a time limit of 180 minutes. To pass the exam, candidates must achieve a minimum score of 65%. By passing the SAP C-C4H520-02 certification exam, individuals can demonstrate their expertise in SAP Field Service Management 2005 and enhance their professional credentials.
SAP C_C4H520_02 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Field Service Management 2005 |
| Exam Number: | C_C4H520_02 |
| Passing Score: | 61% |
| Certificate Validity Period: | Valid until retirement (expired 28 Sep 2023) |
| Exam Price: | ~$550 USD / Varies by region and subscription |
| Exam Format: | Multiple Choice, Single Answer, Multiple Answer |
| Available Languages: | English |
| Real Exam Qty: | 80 |
| Exam Duration: | 180 minutes |
| Recommended Training: | C4H520 - SAP Field Service Management 2005 |
| Exam Registration: | SAP Certification Hub SAP Training & Certification Shop |
| Sample Questions: | SAP C_C4H520_02 Sample Questions |
| Exam Way: | Online proctored via SAP Certification Hub or onsite at authorized SAP testing centers |
| Pre Condition: | No mandatory prerequisites; SAP recommends hands-on experience and completion of relevant training courses |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h520_02-sap-certified-application-associate---sap-field-service-management-2005-g/ |
SAP C_C4H520_02 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Integrations | <8% | - End-to-end process flow - Integration concepts with other SAP products |
| Mobile SAP Field Service Management Application | >12% | - Features of mobile FSM application - Accept, execute and close service calls |
| Workforce Management | >12% | - Features of workforce management - Create and assign service calls |
| Business Rules | <8% | - Application in different scenarios - Advantages of business rules |
| Administration: Permissions and Configurations | 8% - 12% | - Business rules and permission settings - Company settings and system administration |
| Crowd Workforce | <8% | - Benefits for SAP Field Service Management - Concept of crowd service |
| Customer Self Services via Core Now | <8% | - Consumer self-service process - End-to-end service call generation |
| SAP Field Service Management and SAP Service Cloud | <8% | - Position within SAP Service Cloud ecosystem - Basic functionalities |
| Master Data Management | 8% - 12% | - Data model usage in SAP FSM - Components of master data management |
| Analytics and Reports | 8% - 12% | - Accessing analytic reports in SAP FSM - Using reports for business purposes |
| Smartforms | >12% | - Locating and creating Smartform templates - Features of Smartforms module |
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