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Updated: Sep 12, 2026

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ServiceNow CIS-SAM Certification Exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. To pass the exam, candidates must score at least 70%. Topics covered in the exam include software discovery, software usage tracking, license optimization, contract negotiation, and compliance reporting. Successful completion of CIS-SAM-JPN exam demonstrates that an individual has a deep understanding of SAM principles, and the ability to implement SAM best practices using the ServiceNow platform.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf

ServiceNow CIS-SAM (Certified Implementation Specialist - Software Asset Management Professional) Certification Exam is a valuable tool for professionals who want to demonstrate their expertise in software asset management (SAM). Certified Implementation Specialist - Software Asset Management Professional Exam (CIS-SAM日本語版) certification exam is designed to test the candidate's knowledge and skills in implementing and managing the ServiceNow SAM solution. It covers a wide range of topics, such as software license management, software discovery and inventory, software usage tracking, and contract management.

ServiceNow CIS-SAM日本語 Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist – Software Asset Management Professional Exam
Exam Number:CIS-SAM
Available Languages:English
Exam Price:USD 450 (may vary by region)
Exam Duration:90 minutes
Certificate Validity Period:24 months
Passing Score:70%
Exam Format:Multiple choice, Proctored online exam
Real Exam Qty:Approximately 60
Related Certifications:ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM Fundamentals)
ServiceNow Certified System Administrator (CSA)
Recommended Training:ServiceNow Software Asset Management (SAM) Fundamentals Course
Exam Registration:ServiceNow Training and Certification Portal
Sample Questions:ServiceNow CIS-SAM日本語 Sample Questions
Exam Way:Online proctored exam via ServiceNow certification platform or authorized testing provider
Pre Condition:ServiceNow Certified System Administrator (CSA) is strongly recommended; IT Asset Management knowledge is recommended.
Official Syllabus URL:https://www.servicenow.com/services/training-and-certification.html

ServiceNow CIS-SAM日本語 Exam Syllabus Topics:

SectionObjectives
Integration and Implementation- ServiceNow integration
  • 1. ITAM integration points
    • 2. Third-party data integration
      - Implementation practices
      • 1. Configuration management
        • 2. Best practices for deployment
          Software Licensing and Compliance- Compliance tracking
          • 1. Usage vs entitlement comparison
            • 2. Audit readiness
              - License management
              • 1. Entitlement tracking
                • 2. License types and metrics
                  Software Asset Management Fundamentals- SAM lifecycle concepts
                  • 1. Asset lifecycle stages
                    • 2. Software asset governance basics
                      - Core SAM principles
                      • 1. Compliance management
                        • 2. Optimization principles
                          Optimization and Reporting- Cost optimization
                          • 1. License optimization strategies
                            • 2. Reharvesting unused licenses
                              - Reporting and analytics
                              • 1. SAM dashboards
                                • 2. Compliance reporting
                                  Discovery and Normalization- Software normalization
                                  • 1. Identification and reconciliation
                                    • 2. Software library management
                                      - Software discovery processes
                                      • 1. Discovery patterns
                                        • 2. Data sources and ingestion

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