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Updated: Sep 16, 2026

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ServiceNow CIS-RCI Exam Overview:

Certification Vendor:ServiceNow
Exam Name:Certified Implementation Specialist - Risk and Compliance
Exam Number:CIS-RCI
Passing Score:Pass / Fail
Real Exam Qty:45
Exam Duration:90 minutes
Related Certifications:ServiceNow Governance, Risk, and Compliance
ServiceNow Certified System Administrator
Available Languages:English, Japanese
Exam Price:$225 USD
Exam Format:Multiple Choice
Certificate Validity Period:Requires periodic delta exams to maintain certification
Sample Questions:ServiceNow CIS-RCI Sample Questions
Exam Way:Online proctored or test center delivery through ServiceNow authorized testing provider
Pre Condition:ServiceNow recommends Certified System Administrator certification and hands-on implementation experience with Risk and Compliance applications
Official Syllabus URL:https://learning.servicenow.com/lxp/en/pages/now-learning-get-certified?achievement_id=d08ed977dbc27f40de3cdb85ca9619d7&id=amap_detail

ServiceNow CIS-RCI (Certified Implementation Specialist - Risk and Compliance) Certification Exam is a comprehensive exam that tests an individual's knowledge and skills in implementing ServiceNow's Risk and Compliance module. CIS-RCI exam is designed for professionals who are involved in designing, configuring, and implementing ServiceNow's risk and compliance solutions for their organizations. Certified Implementation Specialist - Risk and Compliance certification is an industry-standard recognition of a professional's competency and expertise in ServiceNow's risk and compliance technology.

ServiceNow CIS-RCI (Certified Implementation Specialist - Risk and Compliance) exam is a certification program designed to validate the knowledge and skills of professionals who implement risk and compliance solutions using the ServiceNow platform. Certified Implementation Specialist - Risk and Compliance certification is ideal for individuals working in IT risk management, compliance, audit, and security operations. CIS-RCI exam is developed to assess the candidate's knowledge and understanding of ServiceNow risk and compliance management, including policies, controls, and risk assessments.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-rci-blueprint.pdf

ServiceNow is a cloud-based platform that provides software solutions for various business operations. It offers a range of tools and applications for IT service management, HR, customer service, and security operations. One of its key offerings is the Risk and Compliance module, which helps organizations manage risks and compliance requirements. To validate one’s expertise in this module, ServiceNow offers the Certified Implementation Specialist - Risk and Compliance (CIS-RCI) exam.

ServiceNow Certified Implementation Specialist- Risk and Compliance (CIS-RCI) certification exam is designed to validate the expertise of ServiceNow professionals in risk and compliance management. Certified Implementation Specialist - Risk and Compliance certification is ideal for individuals who are responsible for implementing, configuring, and managing ServiceNow Governance, Risk, and Compliance (GRC) applications. CIS-RCI certification exam measures an individual's knowledge and skills in GRC workflows, risk identification, regulatory compliance, and audit management.

ServiceNow CIS-RCI Exam Syllabus Topics:

SectionObjectives
Topic 1: Entity Scoping- Entity Management
  • 1. Entity Scoping Overview
  • 2. Entity Class Approach
  • 3. Entity Architecture
  • 4. Entity Type Approach
Topic 2: Reporting and Dashboards- Monitoring and Reporting
  • 1. Performance Analytics
  • 2. Dashboards
  • 3. Compliance Reporting
Topic 3: GRC Overview- GRC Positioning and Framework
  • 1. Key Terminology
  • 2. Technical Details
Topic 4: Implementation Planning- Implementation Planning Concepts
  • 1. Personas, Groups, and Roles
  • 2. Implementation Checklist
  • 3. Implementation Team
  • 4. Use Cases
Topic 5: Audit Management- Audit Processes
  • 1. Audit Engagement
  • 2. Evidence Collection
  • 3. Issue Management
  • 4. Audit Planning
Topic 6: Risk Management- Risk Framework
  • 1. Risk Response
  • 2. Risk Identification
  • 3. Risk Assessment
  • 4. Risk Monitoring
Topic 7: Policy and Compliance Implementation- Policy and Compliance Architecture
  • 1. Policy and Compliance Records
  • 2. Compliance Architecture
  • 3. Citations and Controls
  • 4. Authority Documents

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