Choose CIS-HR most accurate study material
Pass your actual test with our ServiceNow CIS-HR training material at first attempt
Updated: Aug 27, 2026
No. of Questions: 130 Questions & Answers with Testing Engine
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Pass your CIS-HR actual test with our valid CIS-HR training material
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CIS-HR Certification Proven Skills & Complementary Knowledge
Along with the skills and knowledge, you will add to your credential, you will also learn complementary ideas and information. This is especially true if you choose to take the time to acquire knowledge of ServiceNow administrative duties and responsibilities.
ServiceNow CIS-HR Exam Overview:
| Certification Vendor: | ServiceNow |
|---|---|
| Exam Name: | ServiceNow Certified Implementation Specialist - Human Resources |
| Exam Number: | CIS-HR |
| Exam Price: | $450 USD (varies by region/promotions) |
| Real Exam Qty: | 60 |
| Available Languages: | English |
| Exam Format: | Multiple Select, Multiple Choice |
| Certificate Validity Period: | 3 years |
| Related Certifications: | ServiceNow Certified System Administrator (CSA) |
| Passing Score: | Approximately 70% (ServiceNow does not officially publish an exact passing score) |
| Exam Duration: | 90 minutes |
| Recommended Training: | ServiceNow HR Service Delivery (HRSD) Implementation Course ServiceNow CIS-HR Exam Blueprint |
| Exam Registration: | ServiceNow Training & Certification Portal Now Learning Platform |
| Sample Questions: | ServiceNow CIS-HR Sample Questions |
| Exam Way: | Online proctored or test center (vendor-proctored exam delivery) |
| Pre Condition: | ServiceNow Certified System Administrator (CSA) is strongly recommended; practical HRSD implementation experience is highly beneficial |
| Official Syllabus URL: | https://www.servicenow.com/services/training-and-certification.html |
The CIS-HR certification is recognized globally and is highly valued by employers in the IT and HR industries. It demonstrates an individual's ability to effectively implement and manage ServiceNow's HR Service Delivery application, which is becoming increasingly important for organizations looking to streamline their HR processes.
Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-hr-blueprint.pdf
ServiceNow CIS-HR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HR System Architecture | 30% | - HR data model (HR Case, HR Profile, tables) - HR Service Delivery architecture - HR criteria and targeting - HR services and catalog structure |
| Security and Data Protection | 20% | - Confidential HR data handling - Role-based access control - HR data security model - Contextual security for HR cases |
| Core HR Applications and Employee Center | 30% | - HR Administration - HR Dashboards and Reporting - Employee Center configuration - HR Case Management |
| HR Journeys and Lifecycle Events | 20% | - Journey Designer - Lifecycle event configuration - Onboarding / Offboarding / Transfers - Activity Sets and triggers |
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