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Updated: Sep 18, 2026

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BlackBerry BCP-620 Exam Overview:

Certification Vendor:BlackBerry
Exam Name:Designing and Deploying a BlackBerry Solution in a Microsoft Exchange Environment
Exam Number:BCP-620
Exam Duration:90 minutes
Exam Format:Multiple choice
Available Languages:English
Recommended Training:BlackBerry Enterprise Mobility Training Resources
Exam Registration:BlackBerry Official Support and Training Portal
Sample Questions:BlackBerry BCP-620 Sample Questions
Exam Way:Proctored exam (delivered via authorized testing environment or designated test centers)
Pre Condition:Recommended prior experience with Microsoft Exchange and BlackBerry Enterprise Server (BES) administration; foundational BlackBerry certification knowledge is advised.

BlackBerry BCP-620 Exam Syllabus Topics:

SectionObjectives
Topic 1: Security and Policy Management- IT policy enforcement
  • 1. Compliance and governance considerations
    • 2. Policy assignment and management
      - Device and data security
      • 1. Encryption and secure communication
        • 2. Authentication and access control policies
          Topic 2: BlackBerry Enterprise Solution Architecture- Design considerations
          • 1. Network and infrastructure requirements
            • 2. Scalability and capacity planning
              - Components of BlackBerry Enterprise Server (BES) in Exchange environments
              • 1. Messaging flow between Exchange and BlackBerry infrastructure
                • 2. Core server roles and dependencies
                  Topic 3: Operations and Maintenance- Monitoring and troubleshooting
                  • 1. Log analysis and diagnostic tools
                    • 2. Common deployment and synchronization issues
                      - System optimization
                      • 1. Performance tuning
                        • 2. Backup and recovery strategies
                          Topic 4: Installation and Deployment- Integration with Microsoft Exchange
                          • 1. Synchronization setup and validation
                            • 2. Messaging database and mailbox configuration
                              - BES installation in Microsoft Exchange environments
                              • 1. Prerequisites and system requirements
                                • 2. Deployment steps and configuration workflow

                                  BlackBerry Designing and Deploying a BlackBerry Solution in A Microsoft Exchange Environment Sample Questions:

                                  Question #1

                                  Which three services automatically start on a standby server when a failover occurs? (Choose three.)

                                  • A. BlackBerry Router Service
                                  • B. BlackBerry Dispatcher Service
                                  • C. BlackBerry Policy Service
                                  • D. BlackBerryMailStore Service
                                  • E. BlackBerry Synchronization Service
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C,D,E  🗳️

                                  Question #2

                                  TeamOn Systems Inc. plans to grow their regional offices by 50% over the next year. What are the minimum number of BlackBerry Enterprise Server instances required to host the regional BlackBerry device users? (Choose one)

                                  • A. 7
                                  • B. 5
                                  • C. 3
                                  • D. 6
                                  • E. 4
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

                                  Question #3

                                  Given that all messaging servers currently hold BlackBerry device users in the environment, how many BlackBerry Messaging Agents are likely to be generated in total with the BlackBerry Enterprise Server instances in London and New York? (Choose one)

                                  • A. 1
                                  • B. 5
                                  • C. 2
                                  • D. 3
                                  • E. 4
                                  Reveal Solution  Discussion  0

                                  Correct Answer: E  🗳️

                                  Question #4

                                  Several BlackBerry device users report messaging delays on their BlackBerry devices of greater than 10 minutes during core business hours. Management wants to know when this issue first occurred. Which tool allows a user to review previously saved information and identify when the messaging delays first occurred? (Choose one)

                                  • A. BlackBerry System Log Monitoring and Reporting tool
                                  • B. BlackBerry Alert Service
                                  • C. BlackBerry Message Flow Reporting tool
                                  • D. BlackBerry Enterprise Server Log Monitoring tool
                                  • E. BlackBerry Enterprise Server User Administration tool
                                  Reveal Solution  Discussion  0

                                  Correct Answer: C  🗳️

                                  Question #5

                                  With secure messaging, Plazmic Inc. has decided to implement the S/MIME support package. How can the IT department deploy this for all the BlackBerry device users? (Choose one)

                                  • A. Use a software configuration to push it to all BlackBerry device users
                                  • B. Use the BlackBerry Desktop Manager to upload the S/MIME support package
                                  • C. Have the user download it from the S/MIME website on the BlackBerry device
                                  • D. Use the BlackBerry Web Desktop Manager to allow users to install the S/MIME support package
                                  Reveal Solution  Discussion  0

                                  Correct Answer: B  🗳️

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