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Updated: Oct 13, 2026
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Avaya 72201T Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura Core Components Support |
| Exam Number: | 72201T |
| Available Languages: | English |
| Related Certifications: | Avaya Aura Communication Manager Avaya Aura Session Manager Avaya Aura System Manager ACIS - Avaya Aura Communication Manager |
| Real Exam Qty: | 60-70 |
| Exam Price: | USD 250 |
| Certificate Validity Period: | 2 years (requires recertification) |
| Exam Format: | Scenario-based, Multiple Choice |
| Passing Score: | 70% |
| Exam Duration: | 90 minutes |
| Sample Questions: | Avaya 72201T Sample Questions |
| Exam Way: | Pearson VUE testing center / Online proctored exam |
| Pre Condition: | Recommended: Completion of Avaya Aura Communication Manager and Session Manager training courses; working experience with Avaya Aura platform |
| Official Syllabus URL: | https://www.avaya.com/en/training/avaya-university/ |
Avaya 72201T Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Messaging and Media Services | 10-15% | - Media Server components - Avaya Aura Messaging overview - Audio and video integration - Messaging configuration |
| Avaya Aura Architecture and Platform Overview | 10-15% | - Core element relationships - Platform positioning and integration - Avaya Aura Architecture components - System Manager role and functionality |
| Avaya Aura Communication Manager | 25-30% | - Communication Manager architecture - System parameters and defaults - Station and line administration - Call routing and translation - System administration tasks - Feature management and configuration |
| Avaya Aura Session Manager | 20-25% | - Session routing and dial patterns - SIP entities and connections - Entity and adaptation module configuration - SIP routing and policy management - Session Manager architecture |
| Avaya Aura System Manager | 15-20% | - Software and maintenance management - User and element management - Certificate management - Inventory management - System Manager functions |
| Troubleshooting and Support | 10-15% | - Connectivity verification - Log analysis and diagnostics - System monitoring - Performance troubleshooting - Common issues and resolution |
Avaya Aura Core Components Support Sample Questions:
Which event packages would you expect to see an AST Endpoint subscribe to?
- A. avaya-ccs-profile, network status and message-summary dialog
- B. dialog, avaya-cm-feature-status, avaya-ccs-profile and network status
- C. dialog, avaya-cm-feature-status, avaya-ccs-profile, reg and message
- D. avaya-cm-feature-status, entity links, reg and message-summary
- E. entity links, avaya-cm-feature-status, avaya-ccs-profile and reg
Correct Answer: C 🗳️
Which two types of Certificate need to be installed on Communication Manager (CM) in order to successfully establish a TLS connection with Session Manager?
- A. Root or Certificate Authority (CA) and CM Server Identity certificates
- B. Site Root certificates and Security certificates
- C. Backup server and default certificates
- D. Root or Certificate Authority (CA) and SIP default certificates
Correct Answer: A 🗳️
In Avaya Aura Communication Manager (CM), what are three valid formats of the list trace command? (Choose three.)
- A. List trace next
- B. List trace 1031711
- C. List trace tac 701
- D. List trace previous
- E. List trace ras ip-address 135.60.232.213
Correct Answer: C,D,E 🗳️
How can you view the entire contents of the current Avaya Aura@ Communication Manager (CM) call processing log file?
- A. by using the Linux cd to /var/log/Avaya and cat ecs.log commands
- B. by using the CM SAT to enter the list callp log all commands
- C. by using the CM SAT to enter the display callproc log all command
- D. by using the Linux cd to /var/log/Avaya and cat callproc.log commands
- E. by using the Linux cd to /var/log/esc and ls -l commands to find current <log filename>; cat <log file name>
Correct Answer: E 🗳️
Where are Avaya Aura Communication Manager (CM) translation files stored?
- A. /etc/home/defty
- B. /craft/home/xlations
- C. /var/home/Avaya/xln/
- D. /var/home/ftp/pub
Correct Answer: D 🗳️
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